Upon close review of our customer’s Salesforce Org, we realized that business processes were not implemented correctly and User adoption was low.
◉ We Implemented business processes for Opportunities and Contracts, including
◉ Data cleansing, Merging duplicate records.
◉ Built business-friendly Reports
◉ Supported migration to the Salesforce Org of Parent company.
◉ Prepared User manuals and conducted the training.
◉ Proactive delivery and quality management.
As Business Reports were customized as per the executive level needs along with training and user manual user adoption increased by 40% on the Salesforce Platform from the Legacy platform