BUSINESS CHALLENGES:

A Financial Institution, where still legacy processes were used and data was residing in Excel had to be migrated to the Salesforce System.

SOLUTIONS:

◉ Configured and customized the Cloud lending AppExchange product
◉ Implemented integration with Composite API, Exposed web service REST API, Callout to third party external       system to DP Experian, Perfios, AWS system
◉ Build a 360-degree view for the Underwriter, to have all information in one place
◉ Configured the scorecard model to generate the score based on different parameters of the business.

RESULT:

Time take for Credit decision was reduced drastically and 360-degree improved Inter-Department Data Tracking resulting in better customer satisfaction level.